Privacy Policy

1. Legal Framework (NDPA Compliance)

Bin Mansir Electric Bikes operates in strict compliance with the Nigeria Data Protection Act (NDPA). We respect your constitutional right to privacy and ensure all personal information is processed lawfully, fairly, and transparently.

2. Personal Information We Collect

Depending on how you interact with our mobility portal, we may collect:

• Identity & Contact: Full legal name, email address, telephone/WhatsApp number.
• Geographic Location: State of residence, Local Government Area (LGA), and street delivery address for vehicle and prize fulfillment.
• Commercial Orders: Quotation specifications, fleet fleet sizes, and order tracking codes.
• Contest Entries: Unique ticket identifiers, locked lucky draw numbers, and transaction confirmation references.

3. Purpose of Processing

We use your data solely to:

• Confirm and issue digital lucky draw tickets and reserve lucky numbers.
• Verify automated bank transfer and PalmPay clearing.
• Contact winners for prize handover, showroom collection, or courier dispatch.
• Dispatch purchased e-bikes, lithium spare parts, and warranty replacements.
• Prevent fraudulent multi-registration abuse on restricted campaigns.

4. Banking & Payment Security

We never store, log, or have access to your bank passwords, debit card PINs, or banking tokens. All payments are completed through encrypted automated virtual accounts provided by certified financial partners.

5. Third-Party Sharing Restrictions

Bin Mansir Electric Bikes will never sell, rent, or trade your personal data to third-party marketing companies. Data is shared only with verified logistics partners (for parcel delivery) and regulatory bodies where strictly required by Nigerian law.

6. Your Data Rights

Under the NDPA, you have the right to request access to your recorded personal data, request correction of inaccurate phone numbers or addresses, or request data deletion subject to legal audit retention requirements.